I signed up for the premium family program using my nieces cell phone. I then added my...

GetHuman766038's customer service issue with Spotify from June 2018

9 views
 | 
481 similar
 | 
0 following
Help with my Spotify issue
GetHuman766038's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman766038 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman766038 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman766038's own words
Find the email address I used to signed up for the premium service ... I signed up for the premium family program using my nieces cell phone. I then added my wife and niece. But later I tried to add myself but it say only the OWNER can do this. But I am the owner. When I tried to find out what email account my niece was signed into when i bought the premium she couldn't show me. I have my credit card with my name on it and the same address as the two accounts i added. Please help me. My name is Dennis Larsen and my credit card number is VISA ****-****-****-****. I bought the premium on June *, ****...their account numbers are as follows...***************-* and ***************-*....thank you in advance for your time and help in this matter....
Was able to invite * (two) family members prior to signing out of the email address.
Send me the email address I used to go PREMIUM
Days only
Yes, everything online in the blog and community......no ne has tried to help me solve my issue......who do I contact to fix this?
I have an issue with Spotify too
How GetHuman766038 fixed the problem
We are waiting for GetHuman766038 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman766038 fixes it.
This email address isn't valid

Spotify

Spotify Premium
Customer service issue
Reported by GetHuman766038
Jun 9th, 2018 - a yr ago
I have an issue with Spotify too
Fixed
Seen by 9 customers so far
Similar issue to 481 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman766038 started working on this issue
Jun 9th, 2018 11:34am
GetHuman766038 indicated the issue is not fixed yet.
Jun 10th, 2018 4:19am
GetHuman766038 indicated the issue is not fixed yet.
Jun 10th, 2018 4:20am
GetHuman766038 indicated the issue is not fixed yet.
Jun 10th, 2018 4:25am
GetHuman766038 indicated the issue is not fixed yet.
Jun 10th, 2018 4:26am
GetHuman766038 indicated the issue is not fixed yet.
Jun 12th, 2018 4:01am
GetHuman766038 indicated the issue is not fixed yet.
Jun 12th, 2018 4:02am