Earlier this morning there is an anonymous transaction happened using my debit account...

GetHuman762463's customer service issue with Spotify from June 2018

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The issue in GetHuman762463's own words
Earlier this morning there is an anonymous transaction happened using my debit account. I saw advertisement that spotify would only charge me for * pesos for * months. Then, I signed up and filed it in it was happened that I was charged ** pesos for five transactions but I only subscribe and paid for only one which is my account. **I already coordinated it to my Bank Customer Service and they said that it was in your line (Spotify).**Hoping for fast resolution.*Good Day!
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Spotify

Customer service issue
Reported by GetHuman762463
Jun 8th, 2018 - a yr ago
I have an issue with Spotify too
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Seen by 3 customers so far
Similar issue to 636 others
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Timeline
GetHuman762463 started working on this issue
Jun 8th, 2018 7:52am