I need to know if I have to pay for a Spotify account and an artist Spotify account. I...

GetHuman-skynoirm's customer service issue with Spotify from June 2018

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The issue in GetHuman-skynoirm's own words
I need to know if I have to pay for a Spotify account and an artist Spotify account. I got charged $*.** last night first starting an Artist account. I also used a website called Tunecore to distribute my music to Spotify and iTunes. When I went to check my Song on Spotify I realize that I didn’t have a profile picture. Then I also realize that I can’t access that account through Spotify or Tuncore. I want to be able to access my Music and I can’t and I need to talk to someone on the phone about this issue.
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Spotify

Customer service issue
Reported by GetHuman-skynoirm
Jun 7th, 2018 - a yr ago
I have an issue with Spotify too
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Seen by 6 customers so far
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Timeline
GetHuman-skynoirm started working on this issue
Jun 7th, 2018 8:58pm
GetHuman-skynoirm indicated the issue is not fixed yet.
Jun 11th, 2018 6:25am