I need to cancel two accounts under a debit card number. I don’t have access to either...

GetHuman-brabraba's customer service issue with Spotify from June 2018

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The problem I ran into: I need to cancel two accounts under a debit card number. I don’t have access to either account.
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Spotify

Customer service issue
Reported by GetHuman-brabraba
Jun 7th, 2018 - 10d ago
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Seen by 6 customers so far
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Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-brabraba started working on this issue
Jun 7th 6:52pm
GetHuman-brabraba indicated the issue is not fixed yet.
Jun 7th 8:02pm
GetHuman-brabraba confirmed the issue is fixed. Hooray!
Jun 8th 8:13pm