I need to cancel two accounts under a debit card number. I don’t have access to either...

GetHuman-brabraba's customer service issue with Spotify from June 2018

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The issue in GetHuman-brabraba's own words
The problem: I need to cancel two accounts under a debit card number. I don’t have access to either account.
GetHuman-brabraba did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman-brabraba
Jun 7th, 2018 - 6 mons ago
I have an issue with Spotify too
Fixed
Seen by 6 customers so far
Similar issue to 57 others
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Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-brabraba started working on this issue
Jun 7th 6:52pm
GetHuman-brabraba indicated the issue is not fixed yet.
Jun 7th 8:02pm
GetHuman-brabraba confirmed the issue is fixed. Hooray!
Jun 8th 8:13pm