My son shares an account with me and my daughter. He let his premium subscription lapse...

GetHuman-buzzellw's customer service issue with Spotify from June 2018

Help with my Spotify issue
The issue in GetHuman-buzzellw's own words
My son shares an account with me and my daughter. He let his premium subscription lapse by a couple minutes, updated his info and got back on premium- but my account was shut down.
GetHuman-buzzellw did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-buzzellw fixed the problem
To fix the problem, I am just quitting Spotify. They clearly do not care about their customers.
Please help with my Spotify issue
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Spotify

Customer service issue
Reported by GetHuman-buzzellw
Jun 6th, 2018 - 5 mons ago
I have an issue with Spotify too
Fixed
GetHuman-buzzellw shared how to fix
Seen by 5 customers so far
Similar issue to 332 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-buzzellw started working on this issue
Jun 6th 3:33pm
GetHuman-buzzellw indicated the issue is not fixed yet.
Jun 6th 5:27pm
GetHuman-buzzellw confirmed the issue is fixed. Hooray!
Jun 7th 7:42pm