I (Edna Thomas) want to signup up for the free * month premium service and use it on my...

GetHuman735939's customer service issue with Spotify from May 2018

2 views

111 similar

0 following

Help with my Spotify issue

GetHuman735939's next move: find and follow the right step-by-step guide.

Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman735939 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman735939 can let us know if they help or not.

Can I get my money back from Spotify?How do I cancel my Spotify account?How do I recover my Spotify account?How do I download and listen to music offline on Spotify?

If you don't see a guide here that matches the problem you are having, please see if Spotify has better answers for you: Spotify Help Center

If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.

The issue in GetHuman735939's own words

I would like to listen to music from Spotify. ... I (Edna Thomas) want to signup up for the free * month premium service and use it on my Eco and Eco dot being installed tomorrow. I'm confused because Spotify is telling me to download on my computer. No account number. DOB is September **, ****. Zip code *****.

I don't think Spotify has given me a good explanation on how to resolve my issue.

I just want to know what to do?

This is the first time I've tried to get Spotify. It seems a little difficult because at first I got a lot of pictures. The when I tried to log in several times it went back to a lot more pictures. I'm not sure if I'm a customer or not. I was asked my name, email, DOB and a password.

No I'm not the one who will be installing my Eco tomorrow. I'm assuming the Geek Squad know how to hook things up but I was trying to have an account for the service before they came.

I have an issue with Spotify too

How GetHuman735939 fixed the problem

We are waiting for GetHuman735939 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

I was told if I sign up for spotify premium I get my first * months free, yet the...I subscribed to spotify premium free two months ago, on march **. When my free s...spotify premium for free it charged my cc I want to delete my spotify premium and it says i only have spotify free even tho...There was an add on spotify that it's *.** for * months For the premium *. So I paid...I tried the * month spotify premium subscription. I have been trying to cancel it...I have * spotify account and signed up for a month free again. I dont want to get...I cancelled my premium spotify * months ago. Had service month before last, and...My spotify premium ended today and so I decided to pay for it again using the stu...I was offered Spotify premium free for three months saying no charge would take p...

Do you have a customer issue as well?

We can help you get Spotify's attention and get better help faster. Tap below to get started.

Chat with a real person?

If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.

Try a Live Expert

Having Spotify issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...

For better results, write at least 100 characters

Your email

This email address isn't valid

Follow this issue

See how GetHuman735939 fixes it.

Your email

This email address isn't valid

Spotify

I want to use Eco & Eco dot

Customer service issue

Reported by GetHuman735939

May 31st, 2018 - 2y ago

I have an issue with Spotify too

Not resolved

Seen by 2 customers so far

Similar issue to 111 others

0 customers following this

Follow this issue to see how it gets fixed

Items needed

Name on the account

Your date of birth

Zip code on the account

Email address on the account

Timeline

GetHuman735939 started working on this issue

May 31st, 2018 7:04pm

GetHuman735939 shared this issue with others over email

May 31st, 2018 7:05pm

Company Contact Info ›
Spotify ›
Customer issues ›
I want to signup up for the free * mo...