I (Edna Thomas) want to signup up for the free * month premium service and use it on my...

GetHuman735939's customer service issue with Spotify from May 2018

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Help with my Spotify issue
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The issue in GetHuman735939's own words
I would like to listen to music from Spotify. ... I (Edna Thomas) want to signup up for the free * month premium service and use it on my Eco and Eco dot being installed tomorrow. I'm confused because Spotify is telling me to download on my computer. No account number. DOB is September **, ****. Zip code *****.
I don't think Spotify has given me a good explanation on how to resolve my issue.
I just want to know what to do?
This is the first time I've tried to get Spotify. It seems a little difficult because at first I got a lot of pictures. The when I tried to log in several times it went back to a lot more pictures. I'm not sure if I'm a customer or not. I was asked my name, email, DOB and a password.
No I'm not the one who will be installing my Eco tomorrow. I'm assuming the Geek Squad know how to hook things up but I was trying to have an account for the service before they came.
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Spotify

I want to use Eco & Eco dot
Customer service issue
Reported by GetHuman735939
May 31st, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 111 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account

Timeline

GetHuman735939 started working on this issue
May 31st, 2018 7:04pm
GetHuman735939 shared this issue with others over email
May 31st, 2018 7:05pm