I have a problem with my billing .. I see that for the past year an a half I have been...

GetHuman-csne's customer service issue with Spotify from May 2018

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The issue in GetHuman-csne's own words
I have a problem with my billing .. I see that for the past year an a half I have been billed twice each month .. I only have one premium account with you .. I would like to have it refunded .. I really enjoy using this feature but being billed twice is not appreciated.. the email I use is *****@***.com .. please I would rather talk to a live person but that option is not offered .. I already spoke to me bank in regards to this and they told me I have to contact you to get it reversed .. because I subscribe to spotifiy .. if a live person wants to contact me directly *** *** **** is my mobile number .. thx in advance I look forward to hearing from you
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Spotify

Customer service issue
Reported by GetHuman-csne
May 25th, 2018 - 6 mons ago
I have an issue with Spotify too
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Seen by 2 customers so far
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Timeline
GetHuman-csne started working on this issue
May 25th 1:47pm