i have the family premium plan. my user name is lallypopone and my email address is...

GetHuman-lallypop's customer service issue with Spotify from May 2018

Help with my Spotify issue
The issue in GetHuman-lallypop's own words
i have the family premium plan. my user name is lallypopone and my email address is *****@***.com.*what happened is that my son who is on my plan got logged out mistakenly and he forgot his password... problem is the email we set him up with is no longer a valid email so he cannot reset his password... what can we ( he do) ?? Could a password link be sent to his new email which is *****@***.com?*Please help as i have a ** year old going through withdrawal without his spotify playlist :**his username on my account is Chris.**** * the email he had on account was armadilloboy**@aol thank you in advance! patti lally-cahan
GetHuman-lallypop did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-lallypop fixed the problem
They just needed some security info from
Please help with my Spotify issue
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-lallypop
May 24th, 2018 - 6 mons ago
I have an issue with Spotify too
Fixed
Seen by 5 customers so far
Similar issue to 101 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-lallypop started working on this issue
May 24th 7:27pm
GetHuman-lallypop confirmed the issue is fixed. Hooray!
May 24th 8:41pm
GetHuman-lallypop confirmed the issue is fixed. Hooray!
May 26th 1:19am
GetHuman-lallypop confirmed the issue is fixed. Hooray!
May 26th 1:56pm