I have noticed I have two charges from Spotify on my bank account for $*.** each month...

GetHuman745242's customer service issue with Spotify from June 2018

Help with my Spotify issue
I have noticed I have two charges from Spotify on my bank account for $*.** each month. I do not nor have I ever had a Spotify account and would like to know why I am being charged for this service. I would always like a refund for these * charges.
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Customer service issue
Reported by GetHuman745242
Jun 3rd, 2018 - 3 mons ago
I have an issue with Spotify too
Fixed
Seen by 9 customers so far
Similar issue to 198 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman745242 started working on this issue
Jun 3rd 4:10pm
GetHuman745242 indicated the issue is not fixed yet.
Jun 4th 9:28pm
GetHuman745242 indicated the issue is not fixed yet.
Jun 4th 9:30pm
GetHuman745242 indicated the issue is not fixed yet.
Jun 4th 9:31pm