In December last year I signed up for the student discount that included Hulu for free...

GetHuman684174's customer service issue with Spotify from May 2018

Help with my Spotify issue
The issue in GetHuman684174's own words
In December last year I signed up for the student discount that included Hulu for free and only costed $*.** a month. Well I checked my bank history and it only worked for a month (I’m still a full time student, didn’t take a break or anything) and then charged me $*.** for the last * months. So without my knowledge or an email updating me, I have been unknowingly been paying full price for both account each when I thought I was paying for the student discount since it told me it would work. I would like a refund and to find out how to keep my student discount on my account so we don’t have this problem again because I love Spotify. Thanks!!
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Spotify

Customer service issue
Reported by GetHuman684174
May 14th, 2018 - 10 mons ago
I have an issue with Spotify too
Not resolved
Seen by 6 customers so far
Similar issue to 250 others
0 customers following this
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Timeline
GetHuman684174 started working on this issue
May 14th, 2018 8:48pm
GetHuman684174 indicated the issue is not fixed yet.
May 14th, 2018 10:47pm
GetHuman684174 indicated the issue is not fixed yet.
May 15th, 2018 7:03pm