We have a premium account and would like to upgrade to a family account. Also, our acco...

GetHuman-twostars's customer service issue with Spotify from April 2018

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GetHuman-twostars's next move: go to the Spotify help center.
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The issue and preferred resolution, in GetHuman-twostars's own words:
We have a premium account and would like to upgrade to a family account. Also, our account name is domingoderamos and I would like to change that to DJ Chakra
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Customer service issue
Reported by GetHuman-twostars
Apr 26th, 2018 - 3 mons ago
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Email address on the account
Timeline
GetHuman-twostars started working on this issue
Apr 26th 10:03pm