Charged twice this month*Nancy Maffucci

GetHuman630863's Billing/Refund issue with Spotify from April 2018

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Help with my Spotify issue
Before contacting them, items GetHuman630863 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
GetHuman630863's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman630863 will want to follow the link below to head to their help center. We will check on GetHuman630863 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman630863's own words:
The problem I ran into: Charged twice this month*Nancy Maffucci
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Billing/Refund issue
Reported by GetHuman630863
Apr 26th, 2018 - 3 mons ago
I have an issue with Spotify too
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Seen by 1 customer so far
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Timeline
GetHuman630863 started working on this issue
Apr 26th 2:02pm