It kept saying payment failed - Pay for my premium - I need my premium

GetHuman-cjhurtad's Billing/Refund issue with Spotify from April 2018

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Help with my Spotify issue
Before contacting them, items GetHuman-cjhurtad may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
GetHuman-cjhurtad's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cjhurtad will want to follow the link below to head to their help center. We will check on GetHuman-cjhurtad later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-cjhurtad's own words:
Pay for my premium ... It kept saying payment failed
I need my premium
To fix this problem because I’m putting in all my information correctly, this is only happening to me
Help with my Spotify issue
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Spotify

Billing/Refund issue
Reported by GetHuman-cjhurtad
Apr 23rd, 2018 - 3 mons ago
I have an issue with Spotify too
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Seen by 10 customers so far
Similar issue to 7864 others
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Timeline
GetHuman-cjhurtad started working on this issue
Apr 23rd 5:15am