Flight cancelled by Southwest due to inclement weather. Southwest offered rescheduling...

GetHuman2465329's customer service issue with Southwest Airlines from March 2019

Help with my Southwest Airlines issue
The issue in GetHuman2465329's own words
Flight cancelled by Southwest due to inclement weather. Southwest offered rescheduling at no additional cost or fees, but no suitable flights are available. New flight must accommodate * passengers (me and travel partner).
GetHuman2465329 did not yet indicate what Southwest Airlines should do to make this right.
I have an issue with Southwest Airlines too
How GetHuman2465329 fixed the problem
I called the southwest customer service line my self (without the GetHuman site), was offered the option to receive a callback within an hour. Wehn southwest called me back , they helped me resolve the issue. So my issue was resolved, but not with the help of this site. I had been holding a spot in the phone line via Get Human, but each time I refreshed, the wait time was always ** minutes. After ** minutes of waiting like that, I gave up and decided to call the number and wait on hold myself.
Please help with my Southwest Airlines issue
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Southwest Airlines

Customer service issue
Reported by GetHuman2465329
Mar 12th, 2019 - 5 mons ago
I have an issue with Southwest Airlines too
Fixed
GetHuman2465329 shared how to fix
Seen by 5 customers so far
Similar issue to 3903 others
0 customers following this
Items needed
Name on booking
Booking reference
Email on booking
Timeline
GetHuman2465329 started working on this issue
Mar 12th 10:36pm
GetHuman2465329 confirmed the issue is fixed. Hooray!
Mar 16th 12:24am