In a nutshell: Travelers flying to a destination always hope that their checked bag doesn't get lost along the way. If you flew with Southwest Airlines and arrived at your destination but your bag didn't, it's important to notify the company as soon as possible. Here are the steps you can take to file a lost baggage claim with Southwest Airlines.
Travelers flying to a destination always hope that their checked bag doesn't get lost along the way. If you flew with Southwest Airlines and arrived at your destination but your bag didn't, it's important to notify the company as soon as possible. Here are the steps you can take to file a lost baggage claim with Southwest Airlines.
Flight information
Pre-flight photos of the luggage
Visit the Southwest Airlines website.
Scroll down the Southwest Airlines homepage until you find the "Help Center" link. It's almost all the way at the bottom of the page.
Click on the "Help Center" link, which will take you to the Southwest Airlines support page. It says "What do you need help with?" at the top of the page.
Scroll down the support page until you find the "Additional Topics" section.
Find the baggage box within the "Additional topics" section. It has a luggage icon, a "Baggage" header, and a descriptive line that says "Learn more about our checked and carryon baggage policies."
Click on the "Baggage" box. This will take you to a page of the same name.
Since your bag is lost, look for the topic that says "My baggage is missing, delayed, or damaged." It should be the fourth option down on the list.
Click on "My baggage is missing, delayed, or damaged," which will take you to a page of the same name.
Since your luggage was lost, look for the "Lost Baggage" section on the page.
Read through the Southwest Airlines "Lost Baggage" section. It offers information about how to report the lost luggage while you're still at the airport and online if you've already left.
Act quickly if your bag got lost while you were flying with Southwest Airlines. If you took photos of your luggage before your flight, make sure to provide them, if possible, so the airline can have a clear understanding of what your bag looks like. Also, make sure to report whether your luggage has your personal details inside and on the outside.
Please move on to Step 12 if you need further assistance.
Reach out to Southwest Airlines if you have questions or need further assistance with reporting your lost baggage. They can provide you with answers and guide you through the process.
Don't hesitate to contact Southwest Airlines if your luggage has been lost. A knowledgeable representative can advise you on the next steps.
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