How Do I Upgrade to Business or First Class on Southwest Airlines?

This guide will help Southwest Airlines customers upgrade to either business class or first class. The first step that you will want to take is to navigate over to the Southwest Airlines website. Southwest has an upgrade option called "Business Select". Under the "Southwest Products" heading at the footer of the home page, you will see a "Business Select" link. Click that link. You will then see on the right hand of the page several text fields. You will enter your confirmation number, first name, and last name into those fields. After doing that, you can click the yellow "Continue" button. After you click "Continue" you will be shown several additional details that you will be able to agree to. These include the terms and conditions of your upgrade along with the final price of your upgrade.

Adam Goldkamp is the editor / author responsible for this content.
Jul 9, 2020

If you are a customer of Southwest Airlines, you may have just purchased a flight and are wondering about upgrades. You might want to upgrade to either business class or first class, for example. If that is the case, you are in luck! We are going to help you to do just that in this guide.

This guide will help Southwest Airlines customers upgrade to either business class or first class. Please follow along below to make the changes you require.

Southwest Airlines, of course, is a major airline in the United States that is based out of Dallas, Texas. It is also known as the largest low-cost airline in the world. It was established in March of 1967 by Herb Kelleher. Southwest Airlines has over 60,000 employees and flies more than 4,000 times a day when it is peak travel season.

Are you ready to begin? That is absolutely fantastic! Let's get started below:

1) The first step that you will want to take is to navigate over to the Southwest Airlines website. After you arrive at the website, please carefully examine all of the options available to you.

2) Southwest has an upgrade option called "Business Select". To upgrade to Business Select, you will want to scroll down to the bottom of the home page and look carefully at the links in the footer of the Southwest Airlines home page.

3) Under the "Southwest Products" heading at the footer of the home page, you will see a "Business Select" link. Click that link.

4) After clicking that link, you will be taken to a page titled "Upgrade My Flight". You will notice that Business Select has several benefits. It is a refundable upgrade, you will have access to priority boarding, you will be seated in rows A1-A15, you will receive more "Rapid Rewards" points, you will receive a "premium drink" for free, and you will be able to skip the lines with "Fly By" lane access at the ticket counter along with the security checkpoint.

5) You will see on the right hand of the page several text fields. You will enter your confirmation number, first name, and last name into those fields. After doing that, you can click the yellow "Continue" button.

6) After you click "Continue" you will be shown several additional details that you will be able to agree to. These include the terms and conditions of your upgrade along with the final price of your upgrade.

7) After you have confirmed that you want to proceed with the upgrade, you will be able to enter your full name, billing address, and credit card details to complete your purchase. After submitting your credit card details and clicking "Submit", your upgrade will be complete.

8) If you require additional assistance with this request, please click here to go to our dedicated Southwest Airlines support page. We will put you directly in touch with a human at Southwest Airlines.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Upgrade to Business or First Class on Southwest Airlines?

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