I have a ticket booked from MSY to PHX on November **-**. I want to change the departur...
GetHuman1020533's customer service issue with Southwest Airlines from August 2018
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The issue in GetHuman1020533's own words
I have a ticket booked from MSY to PHX on November **-**. I want to change the departure date to November **. When I go to change it it tells me that my current refundable tickets will become non refundable with the change and that I could cancel the ticket, request a refund and rebook. The only thing I see is to change the departure date and end up with a credit. Can I actually get a refund? And rebook at the cheaper price?
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