NO. There is nothing “catchy” about your poor communication and poor service.

GetHuman-loriappe's customer service issue with Southwest Airlines from July 2018

32 views | 1070 similar | 0 following
Help with my Southwest Airlines issue
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The issue in GetHuman-loriappe's own words
Find out why the plane sat on the tarmac FOR THREE HOURS. ... Flt **** from BWI to JAX left late because of weather. Arrived ahead of schedule at **:** instead of **:**...and has been sitting on the tarmac ever since. * *** hours and counting. Crew “apologizes for the delay”. Came in to the terminal* no employees to ask.
No one was giving the people in the terminal any feedback on why planes were not pulling up to the terminal. I was waiting from **:** am to *:** am for passengers TO DEPLANE **
Explain what happened
I fly Southwest as well and I’ve NEVER had an issue like this before. I’ve also NEVER had such a lack of basic customer service.
Responding to these stupid Get Human emails.
How GetHuman-loriappe fixed the problem

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Southwest Airlines

Customer service issue
Reported by GetHuman-loriappe
Jul 23rd, 2018 - 5 years ago
Fixed
Seen by 32 customers so far
Similar issue to 1070 others
0 customers following this
Items needed
Name on booking
Booking reference
Email on booking

Timeline

GetHuman-loriappe started working on this issue
Jul 23rd, 2018 6:13am
GetHuman-loriappe shared this issue with friends on Facebook
Jul 23rd, 2018 6:15am
GetHuman-loriappe indicated the issue is not fixed yet.
Jul 24th, 2018 10:41am
GetHuman-loriappe indicated the issue is not fixed yet.
Jul 26th, 2018 12:01pm
GetHuman-loriappe indicated the issue is not fixed yet.
Jul 27th, 2018 10:30am
GetHuman-loriappe indicated the issue is not fixed yet.
Jul 27th, 2018 10:31am
GetHuman-loriappe indicated the issue is not fixed yet.
Jul 27th, 2018 10:39am