To: Skype**Hello,**Please refund for the item that I did not purchase. I also canceled...

GetHuman-remnaomi's customer service issue with Skype from December 2020

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The issue in GetHuman-remnaomi's own words
Trying to contact to agent with chat. I tried to follow a refund instruction. ... To: Skype**Hello,**Please refund for the item that I did not purchase. I also canceled my previous subscription that expires on Nov **, ****, so it is obviously I did not purchase this item on Nov **, ****. I have the cancellation confirmation page.**On Nov **th, I called to Japan, but I thought it has been canceled, so it will be charged from my skype credit. It seems it was not.**Date: Nov **, *****Order No. ********************Item: Japan unlimited mins mobiles and landlines - monthly subscription*Paid with: Visa*Amount: $**.*****Thank you.
There is no refund section or button. Virtual agent did not appear.
I want to contact with agent right away or please provide me customer service email address.
Almost ** years
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Customer service issue
Reported by GetHuman-remnaomi
Dec 5th, 2020 - a year ago
Not resolved
Seen by 25 customers so far
Similar issue to 1119 others
0 customers following this

Timeline

GetHuman-remnaomi started working on this issue
Dec 5th, 2020 3:46am