To: Skype**Hello,**Please refund for the item that I did not purchase. I also canceled...

GetHuman-remnaomi's customer service issue with Skype from December 2020

Help with my Skype issue
First: share to improve GetHuman-remnaomi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-remnaomi may need:
Name, Billing address, Email Address, and Password
The issue in GetHuman-remnaomi's own words
Trying to contact to agent with chat. I tried to follow a refund instruction. ... To: Skype**Hello,**Please refund for the item that I did not purchase. I also canceled my previous subscription that expires on Nov **, ****, so it is obviously I did not purchase this item on Nov **, ****. I have the cancellation confirmation page.**On Nov **th, I called to Japan, but I thought it has been canceled, so it will be charged from my skype credit. It seems it was not.**Date: Nov **, *****Order No. ********************Item: Japan unlimited mins mobiles and landlines - monthly subscription*Paid with: Visa*Amount: $**.*****Thank you.
There is no refund section or button. Virtual agent did not appear.
I want to contact with agent right away or please provide me customer service email address.
Almost ** years
How GetHuman-remnaomi fixed the problem

We are waiting for GetHuman-remnaomi to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Skype customer problems.
How Do I Chat with a Skype Customer Service Rep?How Do I Report That My Skype Account Was Hacked?How Do I Permanently Delete My Skype Account?How do I recover my Skype account?
Do you have a customer issue as well?
We can help you get Skype's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Skype issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Skype

Skype
Customer service issue
Reported by GetHuman-remnaomi
Dec 5th, 2020 - 3 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 1119 others
0 customers following this

Timeline

GetHuman-remnaomi started working on this issue
Dec 5th, 2020 3:46am

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians