How Do I Chat with a Skype Customer Service Rep?

If you're experiencing problems with Skype and would like to contact a customer service rep, using live chat is the best way to get hold of them. You may like first to visit Skype's help desk where you can find answers and troubleshooting for common issues.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

How do I chat with a Skype customer service rep?

Skype is a great way to keep in touch with friends and family around the world. However, sometimes you may have a problem with your account and want to contact a customer service rep. If you're having problems making calls, signing into your account, or aren't happy with the quality of your calls, a customer service rep will be able to help solve your problem.

You can find all the information you need at Skype's help desk, whether you want to change or cancel your skype subscription or add money to your account.

Contact Skype Customer Service Team

Skype has a dedicated page on their website, which can help you to troubleshoot; this page is called the help desk. You'll be able to get answers to common issues and advice about how to solve the problem. You can either browse the FAQ or type your topic into the search bar to be taken to the relevant page.

If you can't find what you're looking for, you can talk to a customer service representative via live chat. Skype doesn't have a dedicated customer service number, so the best way to contact them is via live chat, email, or social media. Follow these simple steps:

1. Click on ‘Contact us' from Skype's homepage

2. Select your issue.

3. You'll then be asked to be more specific. Choose the situation that's most relevant to you.

4. You'll then be given solutions that you can try.

5. In most cases, you'll also be given the option to talk to a customer service agent via live chat. There is also a section called additional resources where you can choose ‘contact us' or speak to a virtual agent.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Chat with a Skype Customer Service Rep?

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