How Do I Recover Deleted Contacts on Skype?

As a Skype user, you may have deleted a contact that you now wish to reach out to. There are ways to recover the individual's Skype contact information. You can do a general search on Skype to see if you can find them, you can reach out to Skype user support for assistance in recovering old chat logs or you can search in your Microsoft account to see if your Skype contacts were synced with your email address.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Skype allows people around the world to stay in touch through audio and video calling capabilities. As a Skype user, you can store contacts for future calls, but what happens if you deleted a contact and you need to recover it? How do you recover deleted contacts on Skype? You can find out more about contact lists from Skype user support here, and below are ways to recover deleted Skype contacts.

Recovering Deleted Contacts

There are three ways you can recover deleted contacts in Skype: searching for the contact on Skype, emailing Skype user support for assistance or through your Microsoft account.

General Skype Search

The first way to try to recover a deleted Skype contact is to simply search for the person's name in Skype. To search for someone in Skype, follow these steps:

  1. Open Skype on your computer or mobile device.
  2. Log into your account.
  3. Select "Contacts" in the menu bar.
  4. Click on "Add contact" and then on "Search Skype directory."
  5. Enter the full name, Skype name or email address of the person you are trying to locate.
  6. Click on "Search Skype."
  7. Select the name from the list of contacts that appears and add that user back to your contact list.
  8. Write a brief message to the individual regarding adding them to your contact list.

Skype Customer Support

If you are unable to remember the individual's full name, email address or Skype name, you can reach out to Skype customer support here and request assistance. A representative will be able to recover deleted chats that contain the Skype contact's information. When you email Skype user support, provide as much information as possible including:

  1. Approximate dates of contact.
  2. Type of contact (chats, video contact, audio calls).
  3. As much information as you can recall about the individual's name, email or Skype name.

Microsoft Account Search

If you have synced your Microsoft account to your Skype account, a list of contacts will still appear in your Microsoft account even if you have deleted them from your Skype account. You can locate people in your Microsoft account this way:

  1. Log into your Microsoft email account.
  2. At the bottom of the screen, select the people icon (appears as two "people" outlines).
  3. Select "Search Contacts."
  4. Choose "Search People."
  5. Enter as much information as you can recall, such as name or email address.
  6. A list matching your search information will appear, and you can choose the one that was deleted from Skype to recover the person's contact information.
  7. Once you have the person's contact information, you can search for them and send an add request to them on Skype.

Finding deleted contacts on Skype can seem like a daunting task, but there are ways you can find someone and add them back to your contact list. For more information or assistance, contact Skype user support here.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Recover Deleted Contacts on Skype?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Skype Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Skype in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover Deleted Contacts on Skype? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 2 years ago
Updated a year ago
Viewed 1,168,442 times
deleted contacts

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!