Haven't had chance to test it on an actual call, but JustAnswer seemed to help.

GetHuman5047433's Account Access issue with Skype from July 2020

Help with my Skype issue
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5047433's own words
inslie McIntyre*Wed ********** **:***Hello friends,**I am trying to instal Skype on my desktop, since the account I opened in **** and used successfully for some years thereafter is now dormant. The purpose is simply to get a video calls facility to contact my young grandchildren in Perth WA (I am now **, and not really tech-savvy). I have not used Skype since before Windows ** came in, and that is now my OP.**My old account details do not seem to work, and when I try to follow the procedure given online things simply stop when I ask for a code* one is never supplied (I believe it is seven figures), and I cannot proceed further.**I had a chat with Mariel C on your support site, and she said it should be simple, but I have still got no further, and I was eventually told that I had asked for too many and should "try again tomorrow". Tomorrow is now here, and I have not yet tried in case the same happens all over again.**Can you please help? The simplest thing would be to email me a simple step-by-step procedure which will not stall at the code stage, but if that is not possible could you email me a UK phone number on which I can be guided through by someone. My e-address is *****@***.com, and records from the past show I had at one time a Skype name james.ainslie.mcintyre*.**Please be assured I do appreciate the increased need for security.**Hope this reaches you.**(Revd) James Ainslie McIntyre, Glasgow G** *DB, Scotland

GetHuman5047433 did not yet indicate what Skype should do to make this right.

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Skype

Account Access issue
Reported by GetHuman5047433
Jul 9th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1139 others
0 customers following this
Items needed
Name
Billing address
Email Address
Password

Timeline

GetHuman5047433 started working on this issue
Jul 9th 4:00pm

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