I would like to cancel this recurring subscription. I have tried to follow the instruct...

GetHuman3838183's Dispute a Charge issue with Skype from October 2019

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3838183's own words
I would like to cancel this recurring subscription. I have tried to follow the instructions online and was not able to do it.*Here is your email to me.**Your subscription has been successfully renewed*If you have any problems, visit our support section on skype.com.* *Here are your purchase details:*Skype Name: patrickjameskehoe*Product name: Skype Number, * month subscription (** *** *** ****)*Total amount: $*.***Transaction date: Sep **, *****Order number: ********************Order status: Delivered**This is a recurring charge.**We’ll continue to charge you $*.** each month (inclusive of applicable taxes) until you cancel. You’ll be notified before any future price changes. We’ll charge you for the next subscription period three days before your renewal date. You must cancel before then to avoid charges. Cancel any time on your account page by clicking on the subscription you want to cancel. Learn more

GetHuman3838183 did not yet indicate what Skype should do to make this right.

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Skype

Dispute a Charge issue
Reported by GetHuman3838183
Oct 27th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 8236 others
0 customers following this

Timeline

GetHuman3838183 started working on this issue
Oct 27th, 2019 6:33pm

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