No way to refund gift of Skype credit

GetHuman-kengoand's customer service issue with Skype from May 2019

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The issue in GetHuman-kengoand's own words
send gift of my own skype credit ... I would like help with getting a refund for my gift of Skype Credit to another user.*(I sent skype credit to a friend, and it seems they no longer use that skype account and they are not able to recover it - so the money is stuck there. I have not found a way from my own account to get a refund. I do not see a button or link showing up in my purchase history to cancel or refund the money)
Help with refunding money*cancelling gift*or restoring credit
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Skype

Skype
Customer service issue
Reported by GetHuman-kengoand
May 7th, 2019 - 2 mons ago
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GetHuman-kengoand started working on this issue
May 7th 1:58pm
GetHuman-kengoand indicated the issue is not fixed yet.
May 7th 7:57pm
GetHuman-kengoand indicated the issue is not fixed yet.
May 7th 7:59pm