I Skype to cell phones in Kenya frequently. I have a **.** subscription for *** minutes...

GetHuman-dwhanse's customer service issue with Skype from February 2019

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The issue in GetHuman-dwhanse's own words
I Skype to cell phones in Kenya frequently. I have a **.** subscription for *** minutes but lately that has not been enough. My subscription just renewed on February **th (yesterday) yet today I was dinged another $** for some reason. Certainly since yesterday I have not used *** minutes. Since Feb *st I have been dinged $** at least ** times to increase my Skype Credit. Is it possible to have multiple subscriptions to the same country? Is it possible to periodically add *** minutes non renewing (if not needed that month) subscriptions of **.** each rather than $** smaller chunks of time?**I NEED HELP, PLEASE!!!
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Skype

Customer service issue
Reported by GetHuman-dwhanse
Feb 15th, 2019 - 8 mons ago
I have an issue with Skype too
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Seen by 3 customers so far
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Timeline
GetHuman-dwhanse started working on this issue
Feb 15th 8:22pm