Hi!*I have not been able to communicate using Skype with family members abroad for near...

GetHuman1701911's customer service issue with Skype from December 2018

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Help with my Skype issue
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GetHuman1701911's next move: go to the Skype help center.
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The issue in GetHuman1701911's own words
Hi!*I have not been able to communicate using Skype with family members abroad for nearly * months: TERRIBLE CRACKLING, ECHO AND DISTORTED SOUND MAKE UNDERSTANDING EACH OTHER IMPOSSIBLE. Echo test call done many times worked but issues remain the same.*I have chatted with a Microsoft Support Agent a few days ago. Laptop sound is fine, everything is configured properly. Agent told me to ask for help from a SKYPE support agent. *Can you help? Many thanks! Sylvi
GetHuman1701911 did not yet indicate what Skype should do to make this right.
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Skype

Customer service issue
Reported by GetHuman1701911
Dec 6th, 2018 - 5 mons ago
I have an issue with Skype too
Not resolved
Seen by 2 customers so far
Similar issue to 4054 others
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Timeline
GetHuman1701911 started working on this issue
Dec 6th, 2018 2:32pm