I HAVE SENT * MESSAGES AND HAD A VIRTUAL CHATBOT TELL ME IT WAS DIRECTING ME TO A PERSO...
GetHuman-mhwestga's customer service issue with Skype from October 2018
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The issue in GetHuman-mhwestga's own words
I HAVE SENT * MESSAGES AND HAD A VIRTUAL CHATBOT TELL ME IT WAS DIRECTING ME TO A PERSON * TIMES THEN SENT ME TO USELESS MESSAGE BOARDS. I SIGNED INTO SKYPE AND ALL MY CONTACTS ARE MISSING. I MISSED * WORK INTERVIEWS TODAY BECAUSE OF THIS. I WASTED HOURS GETTING NO HELP FROM YOUR UTTERLY USELESS CHATBOT. I WRITE AND CREATE CHATBOTS AND AM PRODUCING A FEATURE ON THE USE OF CHATBOTS IN CUSTOMER SERVICE. YOURS HAS GIVEN ME NO HELP, MISDIRECTED ME DOZENS OF TIMES, WASTED MY ENTIRE MORNING, AND STILL I CANNOECT CONNECT TO A PERSON OR GET ANY INFO. I WILL BE TRACKING THIS ENTIRE EXPERIENCE FOR MY FEATURE ARTICLE. YOUR CHATBOT IS LITERAL GARBAGE AND AN INSULT TO YOUR CUSTOMERS.
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