I received my doctorate this past May yet happen to be visually impaired. I have used S...

GetHuman-anashlea's customer service issue with Skype from August 2018

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Help with my Skype issue
GetHuman-anashlea's next move: go to the Skype help center.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-anashlea will want to follow the link below to head to their help center. We will check on GetHuman-anashlea later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-anashlea may need:
Name, Billing address, Email Address, and Password
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-anashlea's own words
I received my doctorate this past May yet happen to be visually impaired. I have used Skype in the past, though it has been a number of years ago. My colleagues want to start using Skype again, so I typed in my username and password to log in. Skype said it could not connect. I listened the video on resetting password, and many of the steps were visual. Could someone please work with me to connect my account successfully again?
GetHuman-anashlea did not yet indicate what Skype should do to make this right.
I have an issue with Skype too
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Skype

Customer service issue
Reported by GetHuman-anashlea
Aug 12th, 2018 - 7 mons ago
I have an issue with Skype too
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Seen by 2 customers so far
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Timeline
GetHuman-anashlea started working on this issue
Aug 12th, 2018 2:06pm
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Aug 12th, 2018 2:16pm