I switched on my skype programme and was informed I needed to update. I did this and...

GetHuman681911's customer service issue with Skype from May 2018

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The issue in GetHuman681911's own words
I switched on my skype programme and was informed I needed to update. I did this and discovered that I could not contact anyone because my contact list had completely disappeared and furthermore no one could contact me. I then discovered that I now had two accounts but was not able to use my original one. I would like this new account to be removed and my original one reinstated so I can make the necessary connections with important contacts.
GetHuman681911 did not yet indicate what Skype should do to make this right.
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Skype

Customer service issue
Reported by GetHuman681911
May 14th, 2018 - 10 mons ago
I have an issue with Skype too
Fixed
Seen by 11 customers so far
Similar issue to 20 others
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Timeline
GetHuman681911 started working on this issue
May 14th, 2018 12:18pm
GetHuman681911 indicated the issue is not fixed yet.
May 14th, 2018 7:16pm
GetHuman681911 indicated the issue is not fixed yet.
May 14th, 2018 7:18pm
GetHuman681911 indicated the issue is not fixed yet.
May 15th, 2018 7:45pm
GetHuman681911 indicated the issue is not fixed yet.
May 15th, 2018 7:46pm
GetHuman681911 indicated the issue is not fixed yet.
May 15th, 2018 9:02pm
GetHuman681911 indicated the issue is not fixed yet.
May 17th, 2018 1:39pm
GetHuman681911 confirmed the issue is fixed. Hooray!
Jun 18th, 2018 8:31pm