MADE A REPAIR APPOINTMENT FOR TODAY. THEY HAD NO SERVICE TECH TO COVER THE SERVICE CAL...

GetHuman-dixiepea's customer service issue with Sears.com from June 2018

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The issue in GetHuman-dixiepea's own words
MADE A REPAIR APPOINTMENT FOR TODAY. THEY HAD NO SERVICE TECH TO COVER THE SERVICE CALL, BUT INSTEAD OF LETTING ME KNOW, THEY JUST DID NOTHING. I WAITED ALL DAY FOR A CALL THEY KNEW WAS NEVER COMING. I HATE THIS. YOU SHOULD BE MORE PROFESSIONAL WHEN IT COMES TO YOUR BUSINESS. IT IS NO WONDER YOUR COMPANY ARE NOT DOING WELL. tHIS IS THE FIRST TIME I HAVE HAD TO COMPLAIN AND I HOPE THE LAST. THEY RESCHEDULED FOR MONDAY,AND I HOPE THAT WILL BE THE END OF THIS MESS. MY TIME IS JUST AS IMPORTANT AS YOURS.
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Sears.com

Customer service issue
Reported by GetHuman-dixiepea
Jun 29th, 2018 - 10 mons ago
I have an issue with Sears.com too
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GetHuman-dixiepea started working on this issue
Jun 29th, 2018 8:01pm