My steam account got compromised and probably got banned on GTA online buy the guy stole it, the progress got reset, I have provided all of the proof needed but instead of investigating as promised I just got a total ignorance from Rockstar Support.

GetHuman-arturgal's Hacked Account issue with Rockstar Games from March 2020

Help with my Rockstar Games issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-arturgal's own words
Just got my steam account back on the **th of February, tried to see what's going on with my character and found out it was banned and the progress were erased. ... hello rockstar games, I tried contacting you * times already but there wasnt any reference from you, just the same robotic answers, can you please pay attanshion and give me a propess answer this time? *please check out my support tickets for the whole information.********************************Best regards
I have provided a lot of evidence that clearly shows that the account was stolen and occupied by a random used from Berlin (according to the login information of my steam account). Instead of looking at the evidence and seeing that I am not guilty, and didn't do anything that breaking the rules of the community when I had the access to the account.
Checking out my evidence and understand the situation that I wasnt the one to blame. And of course try to find the guy (maybe buy his IP) and punish him. Or at least recover my deleted character or gift me enough money to start again properly
I am a member since *th of November *****Been through a lot with rockstar, really like the game and never broke the rules.
Tried contacting Rockstar Support * times already, the last time was an angry ticket asking for any help and telling them to stop ignoring me and start investigating as promised instead of repeating the same answer without looking the the request.
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Rockstar Games

GTA V online
Hacked Account issue
Reported by GetHuman-arturgal
Mar 1st, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 11318 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder

Timeline

GetHuman-arturgal started working on this issue
Mar 1st, 2020 7:53am
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Mar 1st, 2020 7:55am
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Mar 1st, 2020 7:56am
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Mar 1st, 2020 7:56am
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Mar 1st, 2020 7:56am
GetHuman-arturgal indicated the issue is not fixed yet.
Mar 1st, 2020 12:28pm
GetHuman-arturgal indicated the issue is not fixed yet.
Mar 1st, 2020 12:45pm
GetHuman-arturgal indicated the issue is not fixed yet.
Mar 1st, 2020 3:52pm
GetHuman-arturgal indicated the issue is not fixed yet.
Mar 1st, 2020 3:54pm