My account was hacked and password changed with new email as well.

GetHuman-mrniz's Hacked Account issue with Rockstar Games from October 2019

Help with my Rockstar Games issue
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Before contacting them, items GetHuman-mrniz may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-mrniz's own words
I would like my account back. ... Account was hacked. i got an email last night around ** something. I would like to retrieve my info back. MrN*****@***.com that is my email. **Rockstar Games Social Club**The email address for your account BBlack*** has been updated. You will no longer receive email for this account at *****@***.com. Email will now be sent to *****@***.com instead.***Rockstar Games Social Club logo***Rockstar Games Social Club**The password for your account BBlack*** has been updated.***If you were aware of this change, then you don't need to do anything.***If this was a mistake or done without your consent, you can reset your password or contact Rockstar Customer Support at https:**support.rockstargames.com*.***Rockstar Games Social Club is our community and platform to enhance your game experience through features like stat tracking, leaderboards, Crews, virtual events and more.******socialclub.rockstargames.com****This administrative email is being sent to you from Rockstar Games, *** Broadway, NY, NY *****. If you want the early word on all Rockstar game announcements, official launches, contests, special events, and more subscribe to the Rockstar Games Mailing List.*******If you were aware of this change, then you don't need to do anything.***However, if this was a mistake or done without your consent, you can recover your account or contact Rockstar Customer Support at https:**support.rockstargames.com*.***Rockstar Games Social Club is our community and platform to enhance your game experience through features like stat tracking, leaderboards, Crews, virtual events and more.******socialclub.rockstargames.com****This administrative email is being sent to you from Rockstar Games, *** Broadway, NY, NY *****. If you want the early word on all Rockstar game announcements, official launches, contests, special events, and more subscribe to the Rockstar Games Mailing List.
Getting my account back
Perfer to call but can't get through
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Rockstar Games

GTA * I won't my account back
Hacked Account issue
Reported by GetHuman-mrniz
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 35275 others
0 customers following this

Timeline

GetHuman-mrniz started working on this issue
Oct 28th, 2019 7:58pm
GetHuman-mrniz indicated the issue is not fixed yet.
Oct 29th, 2019 12:12am
GetHuman-mrniz indicated the issue is not fixed yet.
Oct 29th, 2019 1:06am