We still have my son’s original e-mail address and account name. We only changed my son’s password to a new one.
GetHuman-guykou's Hacked Account issue with Rockstar Games from May 2019
Help with my Rockstar Games issue
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Before contacting them, items GetHuman-guykou may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-guykou's own words
Hello, my son’s account got hacked and his vehicles were sold in the game and his money was stolen. His account is L*****@***.com. We had bought shark cards with one $** and one $*** playstation cards. You can verify on account. PlayStation said that rockstar could refund the shark cards so that we could re-buy the cars. Please help. G*****@***.com
Look at my son’s history of store cards used and reimburse the money for the past * cards back into the account. That way my son can re-buy the vehicles that were taken from him.
Tried talking to PlayStation. They helped as much as they could, but said to contact Rockstar Games to get the money and vehicles back.
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How GetHuman-guykou fixed the problem
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Please help with my Rockstar Games issue
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