I purchased The Ultimate Edition of Red Dead Redemption Two. I received both pieces of...

GetHuman1640881's customer service issue with Rockstar Games from November 2018

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The issue in GetHuman1640881's own words
I purchased The Ultimate Edition of Red Dead Redemption Two. I received both pieces of paper containing the codes I need to redeem in order for the Ultimate Edition bonuses to come in effect. I entered both codes and installed both of them. I susseccfully downloaded the pre order and Ultimate Editon bonuses. But, I did not receive any in game bonuses. I got nothing during the story (horses or survival kit) and I received no early access to the online beta. I am extremely disappointed that I spent over $***.** on this game to receive only the standard edition! I demand a full refund for the game.
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Rockstar Games

Customer service issue
Reported by GetHuman1640881
Nov 27th, 2018 - 9 mons ago
I have an issue with Rockstar Games too
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GetHuman1640881 started working on this issue
Nov 27th, 2018 9:51pm