The masks in red dead Redemption * have the description of "Equip these to hide your id...

GetHuman1534465's customer service issue with Rockstar Games from November 2018

10955 similar
0 following
Help with my Rockstar Games issue
First: share to improve GetHuman1534465's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1534465's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1534465 will want to follow the link below to head to their help center. We will check on GetHuman1534465 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1534465 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
The issue in GetHuman1534465's own words
The masks in red dead Redemption * have the description of "Equip these to hide your identity when committing a crime." But every **** time I commit a crime I am wearing a mask and some how the NPCs know who I am and I become wanted anyway. I can't save money because of this and it makes doing the challenges incredibly unfun due to the fact that I have a few $*** dollars on my head by the time I am done with the challenge because the masks aren't doing **** for hiding my identity. Why are the masks still in the game if they don't work? Is there a way to fix this?
GetHuman1534465 did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman1534465 fixed the problem
We are waiting for GetHuman1534465 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rockstar Games email you?
This email address isn't valid
Follow this issue
See how GetHuman1534465 fixes it.
This email address isn't valid

Rockstar Games

Customer service issue
Reported by GetHuman1534465
Nov 10th, 2018 - 3 mons ago
I have an issue with Rockstar Games too
Not resolved
Seen by 2 customers so far
Similar issue to 10955 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1534465 started working on this issue
Nov 10th, 2018 7:12am