I bought a criminal expansion card that comes with a whale shark card from a GameStop...

GetHuman1473082's customer service issue with Rockstar Games from November 2018

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Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman1473082's own words
I bought a criminal expansion card that comes with a whale shark card from a GameStop, i have the $**,***,*** worth of items and extras but i havent yet received my money from the whale shark card( *.* million) or the extra bonus * million that comes from the criminal expansion. I bought it around **pm or ** pm on monday November **th. Knowing its a * day process to get it, with it now going on * days im just a little worried it, if you could please contact soon.
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Rockstar Games

Customer service issue
Reported by GetHuman1473082
Nov 2nd, 2018 - 2 mons ago
I have an issue with Rockstar Games too
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GetHuman1473082 started working on this issue
Nov 2nd 7:59pm