I literally just bought a deluxe today. now it says impounded but isn't showing up on t...

GetHuman-seanohso's customer service issue with Rockstar Games from August 2018

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Help with my Rockstar Games issue
GetHuman-seanohso's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-seanohso will want to follow the link below to head to their help center. We will check on GetHuman-seanohso later to make sure it's all set or try to help escalate.
Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-seanohso's own words
I literally just bought a deluxe today. now it says impounded but isn't showing up on the map... nowhere to be seen actually. this kinda *****
GetHuman-seanohso did not yet indicate what Rockstar Games should do to make this right.
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Rockstar Games

Customer service issue
Reported by GetHuman-seanohso
Aug 22nd, 2018 - a mon ago
I have an issue with Rockstar Games too
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Seen by 2 customers so far
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Timeline
GetHuman-seanohso started working on this issue
Aug 22nd 4:04am
GetHuman-seanohso shared this issue with friends on Facebook
Aug 22nd 4:05am