*) Some one has apparently hacked the online game. My character just repeatedly respaw...
GetHuman-kuupio's customer service issue with Rockstar Games from July 2018
Help with my Rockstar Games issue
First: share to improve GetHuman-kuupio's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kuupio's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kuupio will want to follow the link below to head to their help center. We will check on GetHuman-kuupio later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kuupio may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-kuupio's own words
*) Some one has apparently hacked the online game. My character just repeatedly respawned with a burning toilet inside of him, and died ** seconds later, his happened repeatedly, causing money to be repeatedly deducted from my account.***) the reCaptcha system ***** and DOESN'T WORK RIGHT.*It asks me to repeatedly do the same thing, is unable to detect when I have selected a correct answer, causing me to have to go through at least ** screens before telling me that my password is incorrect. STOP USING THAT DEFECTIVE SYSTEM.
GetHuman-kuupio did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman-kuupio fixed the problem
We are waiting for GetHuman-kuupio to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.