I am really upset. My son and I have been playing since the games intro, earned everyth...

GetHuman775592's customer service issue with Rockstar Games from June 2018

Help with my Rockstar Games issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman775592's own words
Play my game ... I am really upset. My son and I have been playing since the games intro, earned everything, and even bought an expensive sharks card to purchase thing. Now most of everything is gone. Please fix this! Our gamer name is SailingElk*
What is going on with me and my sons account*gamer SailingElk* Almost everything we had is gone and you dropped our rank? We started when the game first came out on Xbox *** and we have not ever cheated. I want our game to be fixed with everything we had before.
I want our online game to be fixed with everything we had before: CEO, * garages, cars special vehicles,
What is going on with me and my sons account*gamer SailingElk* . We started when the game first came out on Xbox *** and we have not ever cheated. I want our game to be fixed with everything we had before.
Nothing else I can do.
I have an issue with Rockstar Games too
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Rockstar Games

GTAV online on PS*
Customer service issue
Reported by GetHuman775592
Jun 12th, 2018 - 9 mons ago
I have an issue with Rockstar Games too
Fixed
Seen by 8 customers so far
Similar issue to 2827 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
Timeline
GetHuman775592 started working on this issue
Jun 12th, 2018 8:31am
GetHuman775592 indicated the issue is not fixed yet.
Jun 14th, 2018 5:03pm
GetHuman775592 indicated the issue is not fixed yet.
Jun 14th, 2018 5:33pm
GetHuman775592 indicated the issue is not fixed yet.
Jun 14th, 2018 10:31pm
GetHuman775592 indicated the issue is not fixed yet.
Jun 18th, 2018 1:15am
GetHuman775592 indicated the issue is not fixed yet.
Jun 18th, 2018 6:19am