Ordered shark card but nothing came through

GetHuman-camh's customer service issue with Rockstar Games from June 2018

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Help with my Rockstar Games issue
Before contacting them, items GetHuman-camh may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
GetHuman-camh's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-camh will want to follow the link below to head to their help center. We will check on GetHuman-camh later to make sure it's all set or try to help escalate.
Rockstar Games Help Center
The issue and preferred resolution, in GetHuman-camh's own words:
The problem I ran into: Ordered shark card but nothing came through
I trust that Rockstar Games will make this right and come up with a resolution that is fair.
Help with my Rockstar Games issue
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Rockstar Games

Customer service issue
Reported by GetHuman-camh
Jun 8th, 2018 - 9d ago
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GetHuman-camh started working on this issue
Jun 8th 5:39pm