I just purchased gta * and pla*** online for about an hour got har***ed by a hacker wen...

GetHuman-bribethk's customer service issue with Rockstar Games from May 2018

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Help with my Rockstar Games issue
Before contacting them, items GetHuman-bribethk may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
GetHuman-bribethk's next move: try the Rockstar Games help center again.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bribethk will want to follow the link below to head to their help center. We will check on GetHuman-bribethk later to make sure it's all set or try to help escalate.
Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here GTAOnline@rockstargames.com.
The issue and preferred resolution, in GetHuman-bribethk's own words:
I just purchased gta * and pla*** online for about an hour got har***ed by a hacker went to solo session then ended my game. when i went to play for the first time with friends it said i was suspended even tho i did nothing and just bought the game.
I trust that Rockstar Games will make this right and come up with a resolution that is fair.
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Rockstar Games

Customer service issue
Reported by GetHuman-bribethk
May 20th, 2018 - 3 mons ago
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