I got the gta* criminal enterprise starter pack and it did not give me my money the mil...

GetHuman-austingo's Missing Items issue with Rockstar Games from May 2018

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GetHuman-austingo's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-austingo will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-austingo can let us know if they help or not.
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-austingo's own words
I got the gta* criminal enterprise starter pack and it did not give me my money the million dollar bonus I just won’t the money
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Rockstar Games

Missing Items issue
Reported by GetHuman-austingo
May 6th, 2018 - a yr ago
I have an issue with Rockstar Games too
Not resolved
Seen by 28 customers so far
Similar issue to 35064 others
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Items needed
Email on Account
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
GetHuman-austingo started working on this issue
May 6th, 2018 2:46pm
GetHuman-austingo indicated the issue is not fixed yet.
May 6th, 2018 3:47pm