I ordered an ignition switch for my ram truck and it turned out it wasn’t the part I ne...
GetHuman6634751's customer service issue with Rockauto from September 2021
Help with my Rockauto issue
First: share to improve GetHuman6634751's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6634751 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman6634751's own words
I ordered an ignition switch for my ram truck and it turned out it wasn’t the part I needed. Never used the part, literally only opened the box to look at it and put it right back. I went ahead & returned it, followed the instructions that were sent. I never received my money back & I received an email saying my return was invalid because I didn’t send it with the brand packaging. I’m not sure what exactly you all are asking for because I sent the package the exact same way it came. I returned the part, I just want my money back.
GetHuman6634751 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman6634751 fixed the problem
We are waiting for GetHuman6634751 to fix the problem and share the solution with the rest of us customers.
Please help with my Rockauto issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Rockauto customer problems.