Please refund my money!

GetHuman6035146's Return an Order issue with Rockauto from May 2021

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman6035146's own words
I bought a power steering pump with reservoir for my **** Mercedes Benz s*** *matic late April, **** and the parts were the wrong ones for my car. I purchased my parts with my credit*debit card and had the parts sent to the mechanics home address. The mechanic I found did not know how to do the replacement on my car, and the pump was put on wrong. The mechanic has since went into hiding after I paid him. His name is Salvador Castro and is a regular buyer with Rockauto. My name is Louis Clark and my information is in your system with my CC information. I would like to return the parts and get my money back.

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Rockauto

Return an Order issue
Reported by GetHuman6035146
May 5th, 2021 - 3 months ago
Not resolved
Seen by 24 customers so far
Similar issue to 7898 others
0 customers following this

Timeline

GetHuman6035146 started working on this issue
May 5th 3:41pm
GetHuman6035146 indicated the issue is not fixed yet.
May 5th 4:12pm
GetHuman6035146 indicated the issue is not fixed yet.
May 5th 4:12pm