Hello,*After confirming my order *********, heater radiator for Dodge charger **** with...

GetHuman5863692's customer service issue with Rockauto from March 2021

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman5863692's own words
Hello,*After confirming my order *********, heater radiator for Dodge charger **** without air conditioning, I noticed an error in my address. My address is not at rue Saint Joseph but at ** rue Joseph Wauters **** Haulchin Belgium. I sent you an email in copy and to DHL on February ** but it did not work, I noticed by tracking the parcel at DHL that the parcel was not deliverable: incorrect address. According to the helpdesk of DHL, it tells me that the package will be back to you. In order not to waste too much time, I suggest recommending you another one and as soon as you have the other in return you will reimburse me for the amount of the first radiator*A Decrucq

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Rockauto

Customer service issue
Reported by GetHuman5863692
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 21 customers so far
Similar issue to 7213 others
0 customers following this

Timeline

GetHuman5863692 started working on this issue
Mar 19th 1:44pm
GetHuman5863692 indicated the issue is not fixed yet.
Mar 22nd 7:16am
GetHuman5863692 indicated the issue is not fixed yet.
Mar 22nd 7:23am
GetHuman5863692 indicated the issue is not fixed yet.
Mar 22nd 7:26am

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