RockAuto Order Confirmation Order ***********On September **, ****, we order a Spectra...

GetHuman5336916's customer service issue with Rockauto from October 2020

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The issue in GetHuman5336916's own words
RockAuto Order Confirmation Order ***********On September **, ****, we order a Spectra Premium SQ KIT**** Fuel Tank & Pump Assembly. We confirmed the item by making sure the online picture of this fuel tank was identical to the fuel tank we have on hand. Upon receipt of this order on October *, ****, we found that the wrong fuel tank was sent. It did not match the online picture. We need to return this order. However, considering that Rock Auto mistakenly sent us the wrong item, we would like Rock Auto to cover the cost of the return. Please email a prepaid return label to *****@***.com.

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Customer service issue
Reported by GetHuman5336916
Oct 6th, 2020 - 7 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 6303 others
0 customers following this


GetHuman5336916 started working on this issue
Oct 6th, 2020 12:06am

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