Order says it went through on my credit card, but shows on rockauto website that it was...

GetHuman4034040's customer service issue with Rockauto from December 2019

Help with my Rockauto issue
First: share to improve GetHuman4034040's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4034040 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman4034040's own words
Order says it went through on my credit card, but shows on rockauto website that it was canceled I need to know what's going on and or what I can do to fix this issue.

GetHuman4034040 did not yet indicate what Rockauto should do to make this right.

How GetHuman4034040 fixed the problem

We are waiting for GetHuman4034040 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Rockauto

Customer service issue
Reported by GetHuman4034040
Dec 3rd, 2019 - 2 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 7353 others
0 customers following this

Timeline

GetHuman4034040 started working on this issue
Dec 3rd, 2019 5:45pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies