you **** at customer service after the sale hows that for catchy and i see that the actual sentiment is deleted
GetHuman-jmbaza's customer service issue with Rockauto from October 2019
Help with my Rockauto issue
First: share to improve GetHuman-jmbaza's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-jmbaza's own words
get my grille replaced ... I received a warranty grille and the new grille was chrome perfect however the replacement had a slight crack in the rh outer mtg tab . I installed hoping it would work however after * days it broke loosening the rh side of grille . now I can't seem to get any help I just want a new grille . I we have been very happy with your company till now and have spent *,***'s of $ with you so please help me
that you cant get human response no matter what you call yourselves yes you took care of the immediate warranty however past that you really **** and it is IMPOSSABLE to speak to anyone.....which will make me question coming back as a future client
wanted my grille replaced
* year
yep
I have an issue with Rockauto too
How GetHuman-jmbaza fixed the problem
We are waiting for GetHuman-jmbaza to fix the problem and share the solution with the rest of us customers.
Please help with my Rockauto issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Rockauto customer problems.