you **** at customer service after the sale hows that for catchy and i see that the actual sentiment is deleted

GetHuman-jmbaza's customer service issue with Rockauto from October 2019

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The issue in GetHuman-jmbaza's own words
get my grille replaced ... I received a warranty grille and the new grille was chrome perfect however the replacement had a slight crack in the rh outer mtg tab . I installed hoping it would work however after * days it broke loosening the rh side of grille . now I can't seem to get any help I just want a new grille . I we have been very happy with your company till now and have spent *,***'s of $ with you so please help me
that you cant get human response no matter what you call yourselves yes you took care of the immediate warranty however past that you really **** and it is IMPOSSABLE to speak to anyone.....which will make me question coming back as a future client
wanted my grille replaced
* year
yep
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Rockauto

warranty
Customer service issue
Reported by GetHuman-jmbaza
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 24279 others
0 customers following this
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Timeline

GetHuman-jmbaza started working on this issue
Oct 26th, 2019 10:49pm