James Knowles ordered the air conditioner kit for a **** PT Cruiser Turbo Convertable T...

GetHuman3034079's Exchange an Item issue with Rockauto from June 2019

Help with my Rockauto issue
The issue in GetHuman3034079's own words
James Knowles ordered the air conditioner kit for a **** PT Cruiser Turbo Convertable Touring Auto. But mistakenly pressed the wrong button to order the kit for standard shift instead of an automatic shift. The vehicle ID number is *C*JY**EX*T******, and the order number is RockAuto Order Confirmation *Order ********* *Monday, May **, **** **:** PM Central Time*Ship To:*Bill To:*james knowles*james knowles***** FLAGLER AVE***** FLAGLER AVE***KEY WEST, FL *****-*****KEY WEST, FL *****-*****United States*United States*************************We would like to ship the incorrect part back and receive the correct part. All he other components are fine and connect properly. James Knowles will call you to verify the situation and specify the necessary part.

GetHuman3034079 did not yet indicate what Rockauto should do to make this right.

How GetHuman3034079 fixed the problem
I contacted Rockauto and explained my issue and you sent me a return lable and I ordered the correct part and sent the unusable part back and James Knowles received a refund for the money he spent to get the correct part.
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Rockauto

Exchange an Item issue
Reported by GetHuman3034079
Jun 4th, 2019 - a year ago
Fixed
GetHuman3034079 shared how to fix
Seen by 26 customers so far
Similar issue to 16820 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car

Timeline

GetHuman3034079 started working on this issue
Jun 4th, 2019 10:32pm
GetHuman3034079 confirmed the issue is fixed. Hooray!
Jun 10th, 2019 1:30pm

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