We ordered a walker catalytic converter kit part ****** walker:p (***-**-**) this part...

GetHuman2948805's customer service issue with Rockauto from May 2019

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman2948805's own words
Replace old part with new but was wrong fit as it was a replacement part. Returned it and custom sent it back to me as Rock auto had not provided enough info on label had to fill out with FedEx ... We ordered a walker catalytic converter kit part ****** walker:p (***-**-**) this part was repaced by ****-****** and it does not fit on my vehicle we want to receive the walker part that we ordered and that fits my **** Sante Fe *,*l. My original part was removed and now am stranded without a vehicle
That I am without vehicle cause they sent me a wrong fit replacement
I should get the new part I had to order at the same price the other was as it was on sale when u check their site the part is no longer on sale
I have ordered on numerous occasions without problems
Ordered another part not walker but davico and that one fit shipped old part only to have returned on last deadline date shipped it back hopefully they will reimburse it's a nightmare
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Catalyctic converter
Customer service issue
Reported by GetHuman2948805
May 19th, 2019 - 4 years ago
Not resolved
Seen by 54 customers so far
Similar issue to 16095 others
0 customers following this


GetHuman2948805 started working on this issue
May 19th, 2019 12:56pm

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