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We ordered a walker catalytic converter kit part **** walker:p (*--) this part...

GetHuman2948805's customer service issue with Rockauto from May 2019

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The issue in GetHuman2948805's own words

Replace old part with new but was wrong fit as it was a replacement part. Returned it and custom sent it back to me as Rock auto had not provided enough info on label had to fill out with FedEx ... We ordered a walker catalytic converter kit part ****** walker:p (***-**-**) this part was repaced by ****-****** and it does not fit on my vehicle we want to receive the walker part that we ordered and that fits my **** Sante Fe *,*l. My original part was removed and now am stranded without a vehicle

That I am without vehicle cause they sent me a wrong fit replacement

I should get the new part I had to order at the same price the other was as it was on sale when u check their site the part is no longer on sale

I have ordered on numerous occasions without problems

Ordered another part not walker but davico and that one fit shipped old part only to have returned on last deadline date shipped it back hopefully they will reimburse it's a nightmare

I have an issue with Rockauto too

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Rockauto

Catalyctic converter

Customer service issue

Reported by GetHuman2948805

May 19th, 2019 - 2 years ago

I have an issue with Rockauto too

Not resolved

Seen by 33 customers so far

Similar issue to 16095 others

0 customers following this

Timeline

GetHuman2948805 started working on this issue

May 19th, 2019 12:56pm

GetHuman2948805 used the GetHuman Phone to get a rep from Rockauto on the line without waiting on hold